Support
Find answers to common questions or contact our support team.
Tell us your name, your campus, and what you were doing when it went wrong. We reply within one business day.
support@sherbet.ioUse the email you applied with. If a verification code does not arrive, check your spam folder first, then request a new one from the sign-in screen. Still stuck? Email us and we will confirm the account.
Complete your payment details in Settings and track approved earnings under Payments. Refer to your program agreement for payment timing.
Check your task for requirements and deadlines, submit your work, and follow its review status.
In the app, go to Account, then Privacy, then Delete my account. You will confirm with your password. This permanently anonymizes your account and personal data. Anonymized payment records are kept as tax rules require.
You control which brands can contact you under Account, then Privacy. We do not sell your personal data. See our Privacy Policy for details.
Read our Privacy Policy and Terms of Service.